Join us...
Unlock new superpowers
Immerse yourself in unique scenarios and exercises that enhance your service design skills through interactive engagement. Learning and practicing methods using imaginative examples makes these workshops some of the most memorable and impactful training you will ever take!
Don't worry - you don't have to be a Sci-fi/Fantasy nerd to take these workshops (although it probably won't hurt) In each workshop we start with broad, generic mythical worlds that every group makes entirely their own through their unique mix of personalities and imaginations.
Skills development in Fantasy Land, for the Real World
These workshops are designed to be engaging and fun, but ultimately they focus on developing practical user-centred service design skills suitable for teams of all sizes in both private and public sectors. They are based on tried-and-tested methods and the 10+ years' experience of your real-world Gamesmaster. ASD is all about giving you the tools you need to build future-proof digital products and services that are robust, accessible and user-focused.
Are you ready to take the first step on your own Adventure in Service Design? Then Scroll on, weary traveller...
1/2-day Workshop
£180 GBP per player
Learn the basics of Service Design, UCD and UX/UI
Understand services “in the round” – discover end-to-end user journeys and front-to-back staging
Identify your service and your users (are they really who you think they are…?)
Assess risks and opportunities to build a prioritised backlog
Ready to continue the Quest? Get 30% off the full 1-day workshop when you submit your feedback! (we do like data...)
ASD workshops take place throughout the year and are delivered via Eventbrite. All workshops are delivered in English and times are scheduled in GMT. If you would be interested in future APAC or AMER-friendly events scheduled for your timezone, please use the contact form to register your interest. Remember to sign up to the ASD newsletter below or follow ASD on Eventbrite to be the first to know about new events releases.
1-day Workshop
£360 GBP per player
Understand services “in the round” – discover end-to-end user journeys and front-to-back staging
Identify your service and your users (are they really who you think they are…?)
What are user needs and how to use them effectively
Assess risks and opportunities to build a prioritised backlog
Know your Tech stack (and why it's important, even if you're not in a tech role!)
Build expansive service blueprints based on everything you’ve learned
Private Workshops
Pricing available on request
Got a larger Fellowship of data-driven Faithfuls? We can arrange private workshops for you and your team (min. 8 adventurers), with discounts for larger group bookings.
There are even options suited to different timezones, so please do use my contact form or hit the button below to start a conversation.
Anyone curious about moving into a career in service design or user-centred design from another discipline.
Early career pros and graduates looking to supercharge their skillset.
Experienced user-experience professionals who want to hone their skills and try a new approach.
Anyone who regularly works with service designers / UCD professionals and wants to learn more about the discipline so they can collaborate more effectively.
Who are ASD workshops for?
ASD workshops have something for everyone, whether you're entirely new to service design or have been practicing for many years. If you're just starting out on your service design adventure, the 1/2 day course will be ideal for you. If you've been travelling the service design road for some time, the 1 day workshop will help you take your journey into its next chapter.